christianch
3715
Thanks for sharing the letter, but.. š
Apr 28, 2024,00:17 AM
I understand that some Patek Philippe models, such as the Nautilus and Aquanaut, are in high demand and that there is a supply-and-demand situation to consider. However, I'm not sure how much it would help the client who has lost trust in the brand. Although I have a strong buying history on other brands, I have recently bought some Rolex (where the allocation is way better, at least for me š¤) and even Hublot, as I don't like the eternal waitlist game.
I have noticed a shift in the attitude of Patek Philippe staff towards clients, even those with a buying history. They are arrogant, inquisitive, and suspicious even in their own ZĆ¼rich boutique managed by Beyer (which is one of their oldest partners. Do they seriously treat all clients the same besing buying history in jewellery and other brands ? Seriously?).
This is a big red flag for me. While I understand that certain models are more exclusive, everything seems artificially selective, like a club. I know that some models are available but do not sell as quickly as others, but they are still not made available. At these prices? Really? I know that the market is cooling off, so good luck keeping the demand high.
I feel there are two types of Patek Philippe clients: those who are valued and treated well, and those who are not. I don't believe that the statistic of 25% of new clients makes much sense. If the demand is so high, why give one watch to a new client over someone who has shown loyalty to the brand?
Although Patek Philippe still has authorized dealers, I find it disappointing that they are operating more like reservation centres. When compared to Audemars Piguet and Lange, Patek Philippe is doing much better. However, I hope that there will be more models in stock soon. A reservation centre model is pathetic and makes no sense.